Orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 1 or 2 business day of receiving your order. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.
All oxygen cylinders are shipped empty unless otherwise specified.
Free shipping applies…….
Free / Flat rate shipping does not apply…..
Please call for a return merchandise authorization number and write it on the outside of the carton. We will not accept any returns without an RMA clearly written on the outside of the carton.
No returns will be authorized in the following cases:
*A 18% restocking fee may be billed to the customer.
DAMAGED DURING SHIPPING:
Your order is carefully packed to arrive safely. Should the shipment be damaged, Indicate damage on the delivery bill and have it signed by the driver, take a picture and contact our customer service department to have a replacement sent.